Managed IT Services
Whether you need fully managed IT or a partner to help fill your gaps, UTG has the right IT Managed Service for you.
- Managed Networking Infrastructure
- Managed Servers
- Managed Business Continuity / Disaster recovery (BC/DR)
- Managed Workstations
- Managed Unified Communications / Telephony
- Managed Cloud Solutions.
- Advanced Monitoring Tools coupled with 24×7 alerting, remediation and performance-based SLAs ensure maximum uptime
- A qualified project management team to ensure deadlines are met on time and on budget
- Strategic Business Planning, including dedicated Relationship Management and Solutions Architects
- Proactively ensure your organization’s compliance with the latest enterprise security standards, while minimizing vulnerabilities
- Customizable to your specific needs
UTG hosts powerful, highly scalable monitoring tools capable of patching, alerting, remote access and more.
- Customized IT dashboard for complete alignment with your internal staff, training included.
AIM + ALERT
UTG provides 24×7 monitoring, alerting and adheres to strict performance-based SLAs to ensure maximum uptime.
- We proactively monitor your critical systems to discover and address potential issues before they cause downtime. “The best defense is a good offense”.
- Your internal staff is invited to also receive alerts; it's a team effort!
UTG will fully manage your environment from infrastructure to workstations with our highly certified IT professionals.
- Full desktop support, patching and antivirus.
- Protection from Internet-based threats, such as malware, botnets and phishing attacks. Includes routine vulnerability scanning.
- Access to our 8×5 support helpdesk via phone, chat or email.
- Our Enterprise Tool Set provides 24x7x365 patching, moves, adds and changes on all covered devices.
- We even take responsibility for regular firmware updates.
- Immediate escalation to our expert engineering team, further reducing your staffing costs.