Services

Managed IT Services

Whether you need fully managed IT or a partner to help fill your gaps, UTG has the right IT Managed Service for you.

  • Managed Networking Infrastructure
  • Managed Servers
  • Managed Business Continuity / Disaster recovery (BC/DR)
  • Managed Workstations
  • Managed Unified Communications / Telephony
  • Managed Cloud Solutions.

Overview

  • Advanced Monitoring Tools coupled with 24×7 alerting, remediation and performance-based SLAs ensure maximum uptime
  • A qualified project management team to ensure deadlines are met on time and on budget
  • Strategic Business Planning, including dedicated Relationship Management and Solutions Architects
  • Proactively ensure your organization’s compliance with the latest enterprise security standards, while minimizing vulnerabilities
  • Customizable to your specific needs

SAAS

UTG hosts powerful, highly scalable monitoring tools capable of patching, alerting, remote access and more.

  • Customized IT dashboard for complete alignment with your internal staff, training included.

AIM + ALERT

UTG provides 24×7 monitoring, alerting and adheres to strict performance-based SLAs to ensure maximum uptime.

  • We proactively monitor your critical systems to discover and address potential issues before they cause downtime. “The best defense is a good offense”.
  • Your internal staff is invited to also receive alerts; it's a team effort!

REMOTE+

UTG will fully manage your environment from infrastructure to workstations with our highly certified IT professionals.

  • Full desktop support, patching and antivirus.
  • Protection from Internet-based threats, such as malware, botnets and phishing attacks. Includes routine vulnerability scanning.
  • Access to our 8×5 support helpdesk via phone, chat or email.
  • Our Enterprise Tool Set provides 24x7x365 patching, moves, adds and changes on all covered devices.
  • We even take responsibility for regular firmware updates.
  • Immediate escalation to our expert engineering team, further reducing your staffing costs.